HDAccess: Web-Based Help Desk Software | Customer Service Software

<body class="PageStyle"> <p> </p> <p> </p> <font class="Label"> <p><strong>Attention:</strong> If you are viewing this message, and not the customer service login screen for the online help desk you were trying to contact, please stop and read the following instructions:</p> <ul> <li class="Label">The online help desk you are trying to reach utilizes the <a href="http://www.scriptlogic.com/products" class="SpecialLink">customer service software</a>, HDAccess, developed by ScriptLogic. This is a web-based help desk software that will enables customers to enter trouble tickets, check on the status of issues, search a knowledgebase of known help desk issues, and update trouble tickets with new data. <br /><br /> <li class="Label">No additional software needs to be installed to allow you to access the help desk. HDAccess can be viewed using an internet connection and a web browser. <br /><br /> <li class="Label">However, to view HDAccess, you must use a newer web browser that is able to read "frames" (ie. Microsoft® Internet Explorer® 6.0 or greater for Windows) <br /><br /> <li class="Label">Please update your browser to view the customer login screen. Once logged in, you will be able to receive customer support from the help desk. <br /><br /> <li class="Label">If you have any questions, please contact your help desk. <br /><br /> <li class="Label">More information about HDAccess and Help Desk Authority Suite <a href="http://www.scriptlogic.com" class="SpecialLink">help desk software</a>, may be found at the ScriptLogic web site (http://www.scriptlogic.com) </ul> </font> </body>